Privacy policy
MarioBooking values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this privacy policy, the Company informs you of the purposes and ways in which the personal information you provide is used, and of the measures taken to protect it. If the Company revises this privacy policy, it will announce the change through a notice on the website (or an individual notice).
[Personal information collected]
The Company collects the following personal information for membership registration, consultations, service applications, and similar purposes.
- Items collected: name, date of birth, gender, login ID, password, password question and answer, home telephone number, home address, mobile phone number, email address, work telephone number, marital status, anniversary, legal representative information, resident registration number, bank account information, service usage records, access logs, access IP information, payment records
- Collection methods: membership registration through the website, written forms, telephone or fax, prize event entries, delivery requests, provision by partner companies, and collection through generated-information collection tools
[Purposes of collection and use of personal information]
The Company uses the personal information it collects for the following purposes.
- Performance of contracts for the provision of services and settlement of charges arising from service provision, provision of content, purchases and payment of charges, delivery of goods or dispatch to billing addresses, identity verification for financial transactions and financial services, and collection of charges
- Member management
- Identity verification and identification for the use of membership services, prevention of misuse by improper members and of unauthorised use, confirmation of intent to register, age verification, confirmation of consent from a legal representative when collecting personal information of a child under 14, handling of complaints and other enquiries, and delivery of notices
- Use for marketing and advertising
- Development and specialisation of new services (products), delivery of promotional information such as events, provision of services and placement of advertisements based on demographic characteristics, and statistics on access frequency and members' use of services
[Retention and use period of personal information]
In principle, personal information is destroyed without delay once the purposes of its collection and use have been achieved.
However, the following information is retained for the periods stated below for the reasons given.
- Items retained: name, date of birth, mobile phone number
- Grounds for retention: customer management
- Retention period: 5 years
In addition, where retention is required under the provisions of relevant laws, the Company retains member information for the periods set out in those laws as follows.
Records on labelling and advertising: 6 months (Act on Consumer Protection in Electronic Commerce)
Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce)
Records on payment and the supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce)
Records on the collection, processing, and use of credit information: 3 years (Act on Use and Protection of Credit Information
[Procedure and method of destroying personal information]
In principle, the Company destroys personal information without delay once the purposes of its collection and use have been achieved. The procedure and method of destruction are as follows.
Destruction procedure
Information you entered for membership registration and similar purposes is, once the purpose has been achieved, moved to a separate database (or a separate filing cabinet in the case of paper), stored for a set period in accordance with internal policy and information protection grounds under other relevant laws (see the retention and use period), and then destroyed.
Personal information moved to a separate database is not used for any purpose other than retention, except where required by law.
Destruction method
- Personal information stored in electronic file form is deleted using a technical method that prevents the records from being reproduced.
- Personal information printed on paper is destroyed by shredding or incineration.
[Provision of personal information]
In principle, the Company does not provide users' personal information to outside parties. The following cases are exceptions.
- Where users have given prior consent
- Where required under the provisions of law, or where an investigative agency makes a request for investigative purposes in accordance with the procedures and methods prescribed by law
[Entrustment of collected personal information]
The Company does not entrust your information to outside companies without your consent. Should such a need arise in the future, the Company will notify you of the party entrusted and the content of the entrusted work, and will obtain your prior consent where necessary.
[Rights of users and legal representatives and how to exercise them]
Users and legal representatives may at any time view or amend the registered personal information of themselves or of a child under 14 in their care, and may also request cancellation of membership.
To view or amend the personal information of a user or a child under 14, click "Change personal information" (or "Edit member information"); to cancel membership (withdraw consent), click "Withdraw membership". After completing identity verification you may view, correct, or withdraw directly.
Alternatively, if you contact the personal information manager in writing, by telephone, or by email, we will act without delay.
Where you request correction of an error in your personal information, the Company will not use or provide that personal information until the correction is complete. Where incorrect personal information has already been provided to a third party, the Company will notify the third party of the result of the correction without delay so that the correction is made.
Personal information cancelled or deleted at the request of a user or legal representative is handled as stated in "Retention and use period of the personal information collected by the Company" and is processed so that it cannot be viewed or used for any other purpose.
[Complaint service regarding personal information]
To protect customers' personal information and handle complaints relating to personal information, the Company designates the department and personal information manager below.
- Personal information manager: SATOUKIBI Co., Ltd.
- Telephone: +8198-851-9823
- Email: mario@satoukibi.net
You may report any complaint relating to personal information protection arising from your use of the Company's services to the personal information manager or the responsible department. The Company will respond to reports from users promptly and fully.
For other reports of, or consultation on, infringement of personal information, please contact the organisations below.
1. Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (http://www.eprivacy.or.kr/02-580-0533~4)
3. Internet Crime Investigation Center, Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4. Cyber Terror Response Center, National Police Agency (http://www.ctrc.go.kr/02-392-0330)


